I have sent you my test account via a private message, please check it at your convenience.

this is the scenario, we use multiple domains at our company, some people have 2 mailboxes (1 per domain so. As the title states, conversation history isnt being saved or created for users that log into Lync using a different sip address then their primary email address. I’d like to confirm if you can view the outgoing call history between Lync and Lync using Office 365 accounts subscribedįrom Microsoft so that we can know if it’s an issue related to the syndicate partner. deployed Lync 2013, no conversation history for mismatched email/sip users. Based on your EWS test result, I know that your Office 365 plan was purchased from a syndicate partner (Telstra Corporation Limited). You said you have tested your account on other computers before Have you tried it on Windows computers? This is to confirm if it’s an issue related to accounts.Ĥ. Perhaps the biggest advantage of this is that if a user chooses to save the history on Exchange, they can access it from different Mac computers either for work or for personal use. Your Outlook version, such as Outlook for Mac 2011 14.5.5.ģ. Lync for Mac 2011 version 14.0.10 also has conversation history that is actually saved in Exchange. Are the calls between Lync and Lync or Lync and the phone? If they are between Lync and the phone, it’s an expect behavior that we can’t save outgoing calls.Ģ. I have done some tests with my Lync for Mac 2011 14.1.1 and Outlook for Mac 2011 14.5.5, and found I can view the history in both of them.

Since the test was successfully, you should see the Conversation History in the Outlook for Mac. Thanks for providing the EWS test result in the private message.

Lync for mac 2011 conversation history